On a global scale, Italy emerged fourth in mobile wallet adoption, behind Japan (25.7%), Germany (22.2%) and Singapore (21.3%), according to the PYMNTS Connected Economy report, “How The World Does Digital: Different Paths To Digital Transformation,”
Locally, about a fifth (20.4%) of Italian consumers surveyed reported paying for their last in-store purchase using a mobile wallet. And while that number is an increase from the 18% rate recorded in Q2 2022, in-store wallet use still lags behind online use.