“As I see it, things will not be exactly the way they were before, even though our human tendency is to go back and do the same things we’ve always done. We’ve learned some important lessons, like the more or less smart use of IT enabling us to work from home, something that would hardly have been possible 20 years ago.

After the emergency, this will still be important for flexibility and productivity. Italy has benefited by it in particular, after lagging in these respects. At the same time, we have to understand what really happened, to get to the root of the problem. Why are there such powerful viruses? How can we respond in the future to a possible attack from another virus or its mutation?