Yesterday I attended an Alitalia press conference where the airline’s new chief commercial officer, Fabio Maria Lazzerini, just two months in the position, discussed what’s new and what the future holds for the airline.

A few facts and figures for the airline: Alitalia and its partners fly to more than 1,000 destinations in the world. In 2016 customer satisfaction ranked 89.4 percent and punctuality at 80.4 percent, with a total of 22.5 million passengers carried.