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BY: Beth Segal
According to general manager Patrick Cunningham, there's a man who has a standing reservation at Russo's out in Peninsula in Summit County for every Saturday night at 7:30 p.m. until the day he dies. This may be an extreme case of FOMO (fear of missing out) on the part of that eager eater, or a cautionary tale to compel you to make that call right now if you're contemplating a weekend reservation sometime in the next decade.
It might be an homage to the extraordinary customer care. Everyone on the well-trained staff takes a personal interest in your dining experience, not only asking all the right questions, but then actually listening to the answers. That care fosters a cordial community esprit de corps that's centered around the large central bar that not only houses the bar keepers but also surrounds the very open kitchen.
SOURCE: https://www.cleveland.com
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